Supply Chain Expert & AI Architect 供应链专家与AI架构师

Hi, I'm Tong Wu. A Supply Chain professional
I build intelligent workflows and believe AI will change the future.

你好,我是吴桐。
我期待用AI改变未来工作模式,赋能自身和团队。

Bridging the gap between complex global logistics and cutting-edge AI orchestration. With an M.Sc. in Economics & Finance and a Six Sigma Green Belt, I specialize in optimizing high-volume retail fulfillment and last-mile networks (Amazon, Xiaomi). I don't just identify bottlenecks; I build the solutions. As a hands-on AI Developer, I engineer custom Agentic workflows using Python, Claude Code, and MCP, integrating multi-modal LLMs (GPT-4V, Whisper) into real-world business logic. My mission is to transform traditional supply chains into intelligent, self-optimizing ecosystems.

致力于连接复杂的全球物流体系与前沿的 AI 编排技术。拥有弗莱堡大学经济和金融学硕士学位及六西格玛绿带认证,深耕于高频零售履约与最后一公里配送网络全链路(曾任职于亚马逊、小米)。我的独特优势在于:不仅能精准识别业务瓶颈,更能亲手构建技术方案。作为一名实战派 AI 开发者,我擅长使用 Python、Claude Code 和 MCP 架构开发定制化智能体工作流,并将多模态大模型深度整合至业务逻辑中。我致力于将传统供应链转化为智能化、自动化的自适应生态系统。

About Me

关于我

I specialize in bridging the gap between deep supply chain operational expertise and cutting-edge AI development. My graduate studies at the University of Freiburg provided a robust foundation in Economics and Finance, honing my acute sensitivity to data-driven insights and business trends.

Based in Düsseldorf, I bring extensive experience in optimizing omni-channel B2C/B2B fulfillment for global tech leaders like Amazon, Xiaomi, and Huawei, alongside a proven ability to lead cross-functional teams.

Beyond logistics, I am a passionate builder of automation. I engineer customized AI agents using Python, Claude Code, OpenClaw, and MCP. With a profound understanding of AI architectures—planning, memory, and tool-use—I transform complex operational bottlenecks into seamless, automated workflows.

This dual background empowers me to not only identify strategic pain points but to actually design and implement the underlying technical solutions that drive a Pareto Optimal business state.

我致力于将深厚的供应链运营专长与前沿的AI开发能力深度融合。在弗莱堡大学攻读研究生期间,我建立了扎实的经济学与金融学知识体系,培养了对数据指标和商业趋势的高度敏锐感。

我目前定居德国杜塞尔多夫。在为亚马逊、小米和华为等全球科技巨头优化 B2C/B2B 全渠道订单履行(Fulfillment)方面拥有丰富实战经验,并具备管理中小型团队的卓越领导力。

在物流领域之外,我深耕自动化技术。利用 Python、Claude Code、OpenClaw 和 MCP 等工具,我能够基于对 AI 底层架构(规划、记忆、工具调用)的深刻理解,独立构建定制化 AI 智能体,将复杂的业务瓶颈转化为高效的自动化工作流。

这种双重背景使我不仅能精准洞察业务痛点,还能直接动手构建底层的技术方案。我的目标是通过技术手段实现效率最大化,追求企业效益的“帕累托最优”

Location所在地
Düsseldorf, Germany (EU Blue Card)
Education教育背景
M.Sc. Economics & Finance
(University of Freiburg)
Languages语言能力
Chinese (Native), English (C2), German (C1), Japanese (N4) 中文(母语), 英语(C2), 德语(C1), 日语(N4)
Certification专业认证
Six Sigma Green Belt 六西格玛绿带认证

Work Experience

工作经验

Sep 2025 – Jan 2026

Process Excellence Manager

流程精益经理 (Process Excellence Manager)

Amazon - Hamburg-Nutzen (DHH2)

  • Last-Mile Order Fulfillment & Leadership: Co-managed daily station operations to drive B2C last-mile customer order fulfillment, directing 100+ L1-L3 associates alongside peer managers. Conducted RCA for disruptions and executed monthly process, safety, and compliance audits, maintaining a strict 100% safety compliance.
  • DSP Management & Process Excellence: Evaluated 16 DSPs via a data-driven approach across 100+ OTR/UTR KPIs to optimize the last-mile delivery network. Sustained a 99.5% DEA rate and translated KPI insights into Lean process improvements, significantly boosting overall station labor productivity.
  • Workflow Automation: Built and deployed custom automation tools (Tampermonkey + VBA) to streamline data extraction and operational reporting. Eliminated manual data entry workflows, saving the management team 6+ hours/week and accelerating daily KPI visibility.
  • 最后一公里订单履行与团队领导:共同管理配送站日常运营,推动 B2C 最后一公里客户订单履行,与其他经理协同指导 100多名 L1-L3 员工。对运营中断进行根本原因分析 (RCA),并执行每月流程、安全和合规审计,维持严格的 100% 安全合规
  • DSP 管理与流程卓越:通过数据驱动的方式,跨 100+ OTR/UTR KPI 评估了 16家配送服务商 (DSP),以优化最后一公里交付网络。维持了 99.5% 的交付率 (DEA),并将 KPI 洞察转化为精益流程改进,显著提升了站点的整体劳动力生产率
  • 工作流自动化:开发并部署了自定义自动化工具(Tampermonkey + VBA),以简化数据提取和运营报告。消除了手动数据输入工作流,为管理团队每周节省 6+ 小时,并加快了日常 KPI 的可见性。
Jun 2024 – Aug 2025

Supply Chain Delivery Manager

供应链交付经理

Xiaomi Technology - Düsseldorf

  • End-to-End Order Fulfillment & Logistics: Managed B2B/B2C omnichannel order fulfillment (≈350k units/year) for Key Accounts (KAs) in Germany and the Netherlands. Directed international air freight, customs clearance, and local 3PL distribution. Processed POs/SOs daily using CRM, GDP, and SAP platforms to guarantee on-time delivery and evaluate vendor performance. Assisted retail teams with merchandising, POS displays, and supply planning for product launches.
  • Demand Planning & S&OP Alignment: Led CPFR demand planning and SKU lifecycle management using advanced Excel data analysis and visualizations. Translated customer insights into 12-month rolling supply plans, optimized inventory turnover (ITO), and aligned with internal GTM/Sales teams to allocate resources accurately against inflated KA forecasts.
  • Key Account Strategy & Profitability Analysis: Evaluated holistic KA profitability by analyzing unit sales, product mix margins, and end-to-end logistics costs. Partnered with Sales and GTM teams to formulate and pivot annual KA business strategies. Executed complex product rework projects (custom software/packaging) for major clients like Deutsche Telekom and Vodafone.
  • Process Optimization & System Development: Designed and built a proprietary internal delivery platform adopted by the entire supply chain team to streamline tracking and data visibility. Established SOPs for exception management (damages, delays, mis-shipments) and delivered structured KPI reports, continuously driving down operational risks and logistics costs.
  • 端到端订单履行与物流:管理德国和荷兰大客户 (KAs) 的 B2B/B2C 全渠道订单履行(每年约 35 万台)。负责国际空运、清关以及本地 3PL 配送。每天使用 CRM、GDP 和 SAP 平台处理 PO/SO,以保证按时交付并评估供应商绩效。协助零售团队进行新产品发布的商品陈列、POS 展示和供应规划。
  • 需求规划与 S&OP 对齐:使用高级 Excel 数据分析和可视化领导 CPFR 需求规划和 SKU 生命周期管理。将客户洞察转化为 12 个月的滚动供应计划,优化库存周转率 (ITO),并与内部 GTM/销售团队对齐,针对夸大的 KA 预测进行准确的资源分配。
  • 大客户战略与盈利能力分析:通过分析单位销量、产品组合利润率和端到端物流成本来评估大客户整体盈利能力。与销售和 GTM 团队合作制定和调整年度大客户业务战略。为德国电信和沃达丰等主要客户执行了复杂的产品返工项目(定制软件/包装)。
  • 流程优化与系统开发:设计并构建了专属内部交付数据平台,被整个供应链团队广泛采用,以简化追踪流程并提高数据可见性。建立了异常管理 SOP(针对损坏、延误、错发),并交付结构化的 KPI 报告,持续降低运营风险和物流成本。
Dec 2023 - Jun 2024

EU Certification Specialist

欧洲认证专员

Huawei - Düsseldorf

  • Rebuilt the Western Europe certification platform; managed Q-EHS (ISO 9001/14001/45001) and ESG compliance modules.
  • 重建西欧区认证平台;管理Q-EHS (ISO 9001/14001/45001)及ESG合规模块。
Jul 2021 – Oct 2021

Business Intern

商务实习生 (Business Intern)

SEG Automotive - China

  • Executed procurement processes within SAP and assisted in supplier risk management and safety audits.
  • SAP 系统中执行采购流程,并协助进行供应商风险管理和安全审计。
Nov 2018 – Mar 2020

Foreign Trade Specialist

外贸专员 (Foreign Trade Specialist)

Arshine Pharmaceutical Co., Ltd (艾臣生物科技有限公司) - Changsha

  • Overseas customer development and supply-demand matching, in-depth development of domestic supply channels and overseas market channels, and seamless connection of product matching between the supply and sales ends.
  • 海外客户挖掘与供需匹配,深入国内供应端口和海外市场端口,打通供销端的产品匹配。
Jun 2018 – Sep 2018

Business Intern

商务实习生 (Business Intern)

Harris Teeter - USA

  • Support retail team on operation in logistics and sales in a high-volume retail environment.
  • 在高业务量的零售环境中,支持零售团队进行物流和销售运营工作。
Oct 2022 - Feb 2024

Graduate Teaching & Research Assistant

研究生助教与研究助理

University of Freiburg

  • Tutored Advanced Macroeconomics, Econometrics, Economic Policy & Public Choice; provided Python support.
  • Supported UBI & game-theory research using R and Z-tree.
  • 担任多门必修课研究生助教课助教;课程包括高级宏观经济学、计量经济学、金融学原理、经济政策与公共选择;
  • 提供Python编程辅导。使用R语言和Z-tree支持全民基本收入(UBI)及博弈论研究。

AI Agent & Product Innovation

AI 智能体与产品创新

May 2025 - Jun 2025

Product Designer & Developer (Xiaomi Hackathon)

产品设计与开发 (小米黑客松)

AI Multi-Modal Smart Thermometer

AI 多模态智能温度计项目

  • Innovation & Integration: Led the concept design for an AI-powered parenting thermometer, integrating Whisper (for infant cry interpretation) and GPT-4 Vision (for stool analysis via images).
  • Architecture: Designed an end-to-end hardware-to-cloud architecture: ESP32 sensors → BLE 5.0 → Cloud LLM processing, creating a coherent user story and business case.
  • 创新与整合:主导育儿 AI 温度计概念设计,整合 Whisper(婴儿哭声识别)与 GPT-4 Vision(粪便图像分析)技术。
  • 技术架构:设计从硬件到云端的全链路架构:ESP32 传感器 → BLE 5.0 → 云端大模型处理,将 AI 能力转化为闭环的商业方案。
2025 - Present

Independent AI Developer

独立 AI 开发者

Agentic Workflow Engineering

智能体工作流工程

  • Tool-Use & Orchestration: Engineered customized AI agents for automated knowledge retrieval and multi-system data orchestration using Claude Code, OpenClaw, and MCP.
  • Advanced Logic: Implemented complex API tool-calling and node orchestration, creating scalable logic compatible with Coze and Dify platforms. Applied code-level understanding of planning, memory, and tool-use to outperform standard low-code solutions.
  • 工具调用与编排:使用 Claude Code、OpenClaw 和 MCP 构建定制化智能体,实现自动化知识检索与多系统数据编排。
  • 高级逻辑实现:实现复杂的 API 工具调用和节点编排,构建可直接移植到 Coze 和 Dify 的高扩展性逻辑。通过底层代码级理解(规划、记忆、工具链),实现远超标准低代码方案的输出精度。

Portfolio & Documents

作品库与文档阅览

A curated collection of my academic papers, custom code scripts, certifications, and professional references. PDFs will open securely in a new tab. Code scripts will open in an interactive pop-up viewer.

这里收录了我的学术论文、自主编写的代码脚本、专业资质证书以及雇主推荐信。为保护隐私和提升体验,点击PDF将在新标签页安全预览(不强制下载),点击代码将直接在网页内弹窗高亮显示。

Programming & Code

编程与代码项目

Python & JavaScript Automation
Python 与 JS 自动化脚本

Practical scripts demonstrating my ability to automate workflows and integrate AI models. Includes a Tampermonkey script for Amazon systems and a LangChain PDF reader.

展示自动化工作流和整合AI大模型能力的代码片段。包含为亚马逊内部系统编写的Tampermonkey增强脚本,以及基于LangChain的PDF阅读器代码。

Academic Research

学术研究论文

University of Freiburg
弗莱堡大学

Explorations at the intersection of economics and technology. Covering Universal Basic Income (UBI) in the AI era and the socio-economic impacts of the GPT ecosystem.

探索经济学与前沿科技的交叉领域。研究课题涵盖AI时代的全民基本收入(UBI)以及GPT生态系统对社会经济的深远影响。

Certifications

专业资质认证

Coursera & Institutions
Coursera 及专业机构

Verified professional credentials spanning Six Sigma, Data Analytics, Python Automation, Machine Learning, and Business Analysis.

涵盖多个领域的核心资质证明,包括六西格玛绿带、谷歌数据分析、Python自动化、斯坦福机器学习及高级商业分析(CBAP)。

Reference Letters

工作与学术推荐信

Professional Endorsements
来自雇主与教授的认可

Official letters of recommendation from my tenure at Xiaomi, Huawei (Adecco), AEEC, and professors at the University of Freiburg.

收录了我在小米、华为、AEEC任职期间的官方推荐信,以及弗莱堡大学教授的学术推荐信。

Core Competencies

核心技能矩阵

Strategic Operations & Supply Chain

战略运营与供应链管理

Last-Mile Logistics | 最后一公里物流 S&OP / Demand Planning | 产销协调与需求规划 DSP Management | 配送服务商管理 Six Sigma Green Belt | 六西格玛绿带 Omnichannel Retail Ops | 全渠道零售运营 SAP / ERP Systems | SAP 系统

AI Architecture & Automation

AI 架构与流程自动化

Python (Workflow Auto) | 自动化工作流 AI Agent Building | 智能体开发 Agentic Design (Dify/Coze) | 智能体架构设计 Vector DB / RAG | 向量数据库与检索增强 Prompt Engineering | 提示词工程 MCP / OpenClaw / Claude Code VBA / Tampermonkey

Data Intelligence & Tools

数据智能与分析工具

Business Intelligence (BI) | 商业智能分析 Econometrics & ML | 计量经济与机器学习 LLM Expertise (GPT/Claude/Gemini/Deepseek)

Interests & Philosophy

个人爱好与哲学探索

Beyond the logical world of algorithms, supply chains, and data models, I possess a deep fascination with traditional Eastern metaphysics. I believe that understanding the ancient wisdom of change and balance offers a unique perspective on navigating modern complexities.

在由算法、供应链和数据模型构成的严谨世界之外,我对东方传统玄学与哲学有着深厚的兴趣。我相信,理解古代关于“变易”与“平衡”的智慧,能为我们在处理现代复杂系统时提供一种独特的降维视角。

BaZi (Four Pillars)

八字命理

Studying the complex interactions of the Five Elements (Wu Xing) to understand natural life cycles and systemic balance.

研究五行生克制化的复杂互动系统,探索生命周期与自然规律的底层逻辑与平衡之道。

I Ching (Book of Changes)

易经研读

Exploring ancient hexagrams to grasp the philosophy of constant change, adapting strategic decision-making in dynamic environments.

通过卦象推演理解“变易”的哲学,将古人的战略决策思维应用于现代动态环境的分析中。

Divination Arts

术数与占卜

Using traditional divination as a psychological and reflective tool to approach problems from non-linear, intuitive angles.

将传统术数作为一种心理投射与自我反思的工具,跳出线性逻辑,从直觉与全息的角度拆解难题。